Improving Standards Of Living With Water Utility Billing Software

0 comments
By Nancy Gardner


This is a technology which provides comprehensive solution for collection, transmitting and processing needs. The idea is being utilized by many companies irrespective of their sizes, some towns are also using the same. The idea relies on cloud computing technology and it is being utilized by companies, towns and cities in Canada and united state. Many companies have opted to use water utility billing software for it efficiency and customer satisfaction.

Cutting down labor force a company does not require a lot of utility workers to handle issues relating to billing since the machinery can perform all this work. The idea eliminates errors in the system, reduces data redundancy and limits unauthorized access to information.

After that, a programmer comes up with a system design which is an over view picture of the program, this is how the program will look like and how data will be flowing from the meters on the ground to central computers in the main office or substation.

Utility waters are supposed to study customers reports to evaluate their consumption pattern so as to advice the management on the ways to use to conserve water and how to reduce cost associated with water provision to customers. Today billing programs many reports and other functions that are not limited to only sending notices of payment to consumer.

There are a few stages involved during system development. To start with, programmers with the help of users identify the organization information need or identify problem. This is mainly evaluating the cost of developing new system and the benefit associated with it.

The second stage basically involves carrying out analysis on the program, where the system analyst analyses this system thoroughly and gives a report to the management. Third step is designing the system which involves pictorial representation of this software. This graphical representation is necessary as it aids it training the users.

Technology of this nature should allow for meter changes. The machinery is supposed to be designed in such a way that it will not lose any data in case of a meter change. It should merge the old meter readings with the new meter reading to form one water bill. The machinery built is capable of exporting data easily. Flexible means of exporting meter data, customers, bills payments and other system information.

The software increase productivity, improve customer service and minimize operating expenses through reduced learning period since it is intuitive and easy to use. The program reduces client response time by allowing the customer to access data real time, this enables the utility workers to take decisions that are informed.

The other important function that comes with water billing software is that it facilitates client account management. This is by allowing reprinting and resending of client bills by just pressing a button. Clients can access their late fees and penalties are calculated automatically. The suppliers can check full customer history and get to know the consumption patterns of a client and also predict their payment patterns.




About the Author:



Leave a Reply

 

About