Features Of Sewer Billing Software

0 comments
By Daphne Bowen


A service bill is the amount expected to be paid by a home for electricity, gas, water and sewerage services each month. These bills tend to vary with the usage of the customer. The profits accruing from public utilities are regulated thereby putting a limitation on the amount they can charge the public for their services. A sewer billing software is used by many utility companies to bill their clients and collect revenues. The system is automated and enables the companies to run more efficiently. There are also reduced costs associated to adopting an automated paying system.

The features of the system include the possibility of establishing an audit trail such that the management can always be informed on the progress of payments. This reduces corruption in the company. The automated system can also detect bad debts and delayed payments. The system then sends notices to the customer through email and can charge penalties and fines for late payments.

The functions of such a system include collection of data on the usage of the sewer services. The automatic meter readers installed in the homes provide data concerning usage. From the collected data, bills can be generated according to charge rates. The bills are automated which means that they can be sent to the clients via emails. This has reduced the postage costs that were incurred by the companies earlier.

Adopting an automated system means that the customers will be billed accurately because of those already eliminated human error. The bills will also be sent on time. The software also provides an online platform where customers can view important information from their portals. Therefore, the volumes of calls from customers to the call center also reduce because most of their concerns can be addressed from their customer portals. Customer satisfaction is improved.

The automated system used to bill clients provides the customer with a detailed description of their usage of the service. The sewer company can send the bills to their clients via emails, thereby reducing their postage costs significantly.

The right service billing program allows for collection of revenues and payments. After the invoices and bills have been generated and sent to their clients, the automated system should provide options for managing the payments of the customers. It should be able to automatically track customers with outstanding balances and charge them penalties for payments beyond the due date. A good system should even send notices to the clients on late payment via email.

There is a huge benefit when the system can provide the customers with an option to pay their bills online by the use of their credit cards and debit cards. This will be done through an online portal which should ensure safety of the transaction.

Sewer companies which supply other services like electricity or garbage collection are able to prepare their sewer bills together with the other bills. Other than the summary billing, the automated system makes it easier for the customers to have important information through their online portal.

The sewer invoicing program is ideal as it provides the customers with a descriptive bill of their usage of the services. The utility company is able to send the electronic bills to their customers via emails. The company reduces costs by minimizing their postage costs.




About the Author:



Leave a Reply

 

About